The Employer
The company is a boutique digital marketing agency with presence in M'sia, Singapore and Philippines. We produce digital marketing strategies, social media marketing & solutions, responsive web & mobile applications, digital campaign management and measurement.
Perks & Benefits
- 12 Days Medical Leave
- Medical Reimbursement of RM600/annual
- Dental Reimbursement of RM500
- Parking Reimbursement RM120
- 1 month Fixed Bonus (*2021 Average Bonus 2.2 months)
Culture
- Currently, there are 14 staff in KL. Other 6 are working in Singapore and Philippines.
- Clients are mainly English speaking but ability to converse in Chinese is a plus
- Working hours are weekdays. Work hours are 0930-1830hrs
Responsibility
1. Requirement Elicitation and Analysis:
- Work closely with business stakeholders to understand their needs, objectives, and challenges.
- Elicit, document, and analyze business requirements, processes, and workflows.
- Translate business requirements into clear and concise functional specifications for technical teams.
2. Solution Design:
- Collaborate with technology teams to design solutions that meet business needs.
- Propose innovative and practical solutions to address business challenges.
- Ensure that proposed solutions align with the organization's strategic goals and technological capabilities.
3. Stakeholder Communication:
- Serve as a liaison between business stakeholders and technology teams.
- Communicate complex technical concepts to non-technical stakeholders.
- Present findings, recommendations, and project updates to various audiences.
4. Documentation:
- Create detailed documentation including business requirements, process flows, use cases, and user stories.
- Maintain accurate and up-to-date project documentation throughout the project lifecycle.
5. Project Management:
- Collaborate with project managers to define project scope, objectives, and deliverables.
- Assist in project planning, estimation, and resource allocation.
- Monitor project progress and identify potential risks or deviations from the plan.
6. Quality Assurance:
- Participate in system testing, user acceptance testing, and validation of implemented solutions.
- Ensure that delivered solutions meet the specified requirements and are of high quality.
7. Process Improvement:
- Identify areas for process optimization and efficiency enhancement.
- Recommend process improvements and assist in their implementation.
Skill Requirements
- Bachelor’s degree in business administration, Information Technology, or a related field.
- Proven experience as a Business Analyst or in a related role.
- Strong analytical, problem-solving, and critical-thinking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in requirement gathering techniques, process modelling, and documentation.
- Familiarity with project management methodologies and software development lifecycle.
- Ability to collaborate effectively with cross-functional teams.
- Knowledge of relevant tools such as Microsoft Visio, JIRA, Confluence, etc.
- Certification in Business Analysis (e.g., CBAP, CCBA) is advantageous.
Skillset & Experience
Business Analyst
Mid (4-7 Years)
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