Founded in August 2008, as a partnership company by a group of experienced and certified IT professionals. In the year 2009, our business has expanded and successfully changed to a Private Limited company.
We are an ICT company that specializes in Virtualization, Cloud, Data Protection, Enterprise Server & Storage, Hyper-Converge Solutions and Services to support your business transformation, competitive, cost saving and meet your business needs.
At The Company, our commitment to our customers is what differentiates us from apart. Our goal is to ensure that each project’s objectives are met effectively within the defined budget. Best of breed talent, our consultants and engineers are well-trained and certified, and have vast experience in the business solutions they implement, always ensure that each project is successful.
Today, we’re proud to served more than 500 multi-national, local companies and government customers.
- Employer EPF contributes 13%+1%
- Employer contributes 100% SOCSO
- Medical Health Check, Dental & Optical subsidy
- Monthly Fixed Allowance
- Petrol Allowance
- Mobile Allowance
- Commission Plan (T&C Apply)
To be the Top IT Solutions provider in Malaysia and recognized by our employees, customers, and partners as being the best IT Company to do business with.
We providing comprehensive innovative services and solutions, earning customer trust and enriching society
A company of people dedicated to delivering best value services and solutions based on innovative technology
A small team yet growing, cultivate everyday learning to developers with the right skillset and tools
- Responsible for Troubleshooting, Support & Maintenance.
- Proactively manage, troubleshoot in resolving Technical Support issues.
- Responsible to contact Principal Technical Support team for any troubleshooting cases.
- Responsible for preparing/updating of User Guide and Technical Documentation.
- Provide timely and courteous Customer Service to ensure customer satisfaction.
- Demonstrate effective working relationship and good team player.
- Optimistic mindset in providing solution to reported issues, support, troubleshooting, bugs and enhancement.
- Be scheduled for on-call standby duties for problem resolution / escalation after working hours and weekend
- Require remote/onsite support after office hours, weekend or public holiday.
- Install, configure, and maintain servers in a Linux/Unix environment.
- Maintain Linux/Unix software repositories and apply software updates.
- Maintain documentation for procedures, configurations, and programs.
- Performing The Company administration, maintenance, and engineering in multiple large enterprise server environments.
- Maintain Linux and Unix servers hardware and software.
- Minimum Diploma/Degree in Computer Science/Studies/Information Technology or equivalent Malaysian with at least 5 years of Linux and Unix working experience
- Knowledge in Linux and Unix is a MUST
- Knowledge in Solaris is a MUST
- Knowledge of Linux and Unix scripting languages such as Perl, Bash or Python will be advantage Good communication in English, Bahasa Malaysia or additional languages is added advantage Good listener and able to demonstrate effective communication skills (especially in English) Result oriented & customer focused
- Self-Motivated, Proactive & Problem solving thinking
- Exhibit good time management skills & punctuality
- Keen interest in continual learning and professional development
- Strong problem-solving and analytical skills
- Ensure adequate self-development and training is undertaken to fulfil accountabilities
- Proactively learn new technologies, processes and other skills, able to search for solutions from
- knowledge bases, support documentation and other information resources
- Candidates should able to work in Customer premises
- Candidates should have own transport with valid driving license
