Experienced Design Manager
Kuala Lumpur, Malaysia
Arts/Creative Design
Full Time
The Employer

The company manages data and analytics, creative advertising, software development, cloud assistance, artificial intelligence, organisational design. They serve clients across the Asia Pacific from local bases in: Sydney, Melbourne, Brisbane, Canberra, Auckland, Singapore, Kuala Lumpur, Manila, and Hong Kong. They are located at Bangsar, and they have many great benefits such as working from home, flexible working hours, medical coverage. The size of their team is around 40-50 developers.

The company is listed on the Australian Securities Exchange as well.

Perks & Benefits

Games room, pool table, nap room, redemption of points for real-world prizes, monthly team dinners, performance review every 6 months

Mission and goals

Our intuitive platform available on iOS & Android devices, web browsers and Microsoft Teams is uniquely tailored to employees working remotely and accessible from anywhere. Our suite of employee experience solutions enables the work-from-anywhere culture that is based on trust and accountability.

Tackle user adoption issues and lower your total cost of ownership of employee applications with our all-in-one gamified platform that covers employee communication, peer feedback, recognition, rewards, goal-setting and employee wellness.

Ever heard of employee survey fatigue? Go beyond measuring how engaged your employees are. Turn engagement measures into behaviors, and build the habit with gamification and positive psychology powered by technology. Our analytics and digitized nudges improve the day-to-day decision of HR, managers and employees, helping them focus and become self-driven.

Culture

At our company, we have an informal work culture that isn’t big on rules, but big on making things happen. The company remuneration and benefits are competitive, and options are considered for proven performers.

Responsibility

• Drive concept sessions leveraging user research and data driven design thinking.

• Introduce trends and best practices across experiences/industries/channels

• Create experiences that are driven from customer/user needs while taking into consideration our client’s business goals, creative design, and technical feasibility.

• Delivery of concepts, personas, user journeys, storyboards, system maps, user flows, wireframes, and prototypes with Sketch, Adobe CS, InVision, and other tools.

• Incorporate user research and usability testing to iterate on the experience and prototype

• Collaborate effectively with multi-disciplinary teams both internally and externally

• Communicate the experience and articulate design considerations and trade-offs

• Ability to manage a team of experience designers to ensure successful delivery of projects

• Contribute to internal knowledge sharing by developing and implementing best practices

Skillset Requirements

• 4-6+ years of professional experience in The Company and in experience design

• 1+ year experience managing a team

• Experience with Sketch, Adobe CS or any other prototyping tools.

• Proven experience delivering concepts, personas, user journeys, user flows, wireframes, prototypes, etc.

• Exceptional communication skills and presentation skills.

• Excellent people management skills to collaborate with different teams and clients

• Experience in developing best practices

• Plus: Experience in gathering and using data through platforms such as AA, GA etc to enhance design decisions

• Plus: Experience in business development for UX/XD proposals