The company, a distinguished provider of Telecommunications and Managed Security Services, has its main offices located in Singapore and extends its operations to Malaysia, the Philippines, and Hong Kong. Renowned for its reliability, we serve as a trusted ally to multinational corporations and leading enterprises across North and Southeast Asia, addressing their network and security requirements.
Our mission involves assisting enterprises in streamlining their security and network infrastructure, ensuring secure connections among their various locations, personnel, devices, and applications. We achieve this through tailor-made solutions, leveraging cutting-edge network and security technologies in collaboration with esteemed global technology partners. They are based in Bangsar South
- Plan, project manage and implement network engineering projects
- Configure switches, router, firewall and antenna within core and access network
- Work closely with infrastructure team to design and setup building coverage
- Proactively monitor the core production network infrastructure and support systems to ensure continuous service delivery to customers and optimal network performance.
- Make suggestions and proposals to the management on operational improvement involving workflow.
- Responsible for creating and maintaining the detailed documentation of the engineering required for proper operations.
- Ensure operational processes and procedures are ITSM compliant.
- Ensuring the smooth running of internal workflows.
- Ensuring escalation procedures are carried out in the correct manner.
- Managing existing network equipment lifecycle including network capacity planning, network improvement, preventive maintenance, network migration and decommissioning of equipment.
- Drafting and preparing Incident Reports and Reports for Outage in timely manner.
- Ensuring all reports, such as Monthly Reports, RFOs and Incident Reports is submitted in timely manner.
- To provide full support to NOC & engineers.
- To ensure that engineering meets all deliverables and SLA targets.
- IP addresses management (IPv4 & IPv6).
- To involve in MyIX meetings & events.
- To provide full support to Product & Sales work group on all NEW network planning
- Bachelor’s Degree (Computer Science, Information Systems) or equivalent applicable experience required.
- Minimum 5 years working experience in related field
- Strong analytical; skills and has a flair for dealing with technical and operational problems.
- Good interpersonal skills and fluent in communication.
- Strong analytical and troubleshooting skills.
- Enthusiasm and drive to creatively evolve the network using unconventional methods.
- Possess experience in ISP environment will be an advantage.
- Demonstrated ability to work independently, as well as within teams required.
- Ability to work off working hour whenever necessary.
- Formal IT qualification Cisco Certified Network Associate (CCNA) is a must. Candidate with CCNP/CCDP is highly preferred
