The Employer
We help to make managing businesses easy by providing an All-in-one solution to manage human resource matters, and also, accounting works.
Our Human Resource Management System(HRMS) provides a complete solution which includes real time facial recognition authentication, Cloud Mobile Attendance App, Time Attendance, Payroll, Leaves, Claims, Job Costing and Appraisal Software.
Responsibility
- Provide support to end user on enquiries to HRMS/Accounting Software via phone call, email or remote assistance.
- Provide software technical assistance, troubleshoot and resolve issues.
- Perform data migration works.
- Conduct product (Software) training to end users.
- Resolve customer technical issues in a timely & professional manner.
- Involved in ad-hoc projects, pre-implementation discussions.
Skillset Requirements
- Candidate must possess at least a Diploma or relevant qualification equivalent to the field required.
- At least 1-2 years of relevant experience in IT Support/Helpdesk/Onsite/Desktop Support/Accounting/Finance system is preferred.
- Fresh graduate are encourage to apply.
- Strong IT and Software troubleshooting skills is an added advantage.
- Proficient in Microsoft Office Software.
- Candidate with experience in handling Accounting/Finance Software System is an added advantages.
- Ability to multi-task and work independently in a fast-paced environment.
- Applicant must be willing to work in Q-Sentral
